Mossley SurgeryTel: 01457 832590
Greenfield SurgeryTel: 01457 872048
If possible please try to telephone reception on 01457 832590/833922 before 10:30 if you require a home visit.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
A doctor can see several patients in the time it takes to perform a Home Visit on one patient. Also he/she would be better able to examine you in the surgery with more equipment to-hand. Hence, it is important that home visits are restricted to those who are housebound or too ill to be seen in surgery. Many problems can be resolved by telephone, in consultation with a doctor, so a GP may choose to call the patient first to discuss the problem. If you are in doubt, you can request a "telephone consultation" rather than a home visit.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Morning surgeries are available on a "book on the day" basis and patients are asked to telephone the surgery after 08:00. A timeslot for later that morning will then be booked.
Evening surgeries may be booked in advance.
Nurse appointments can also be booked but it is important to inform reception of the reason for your visit so that an appropriate length of time can be allocated.
All children under 5 shall be offered a same day appointment or telephone triage.
Patients do have a right to express a preference in respect of who they wish to see and wherever possible we will adhere to this.
If you cannot make your appointment for any reason please inform us as soon as possible so that we can give the slot to someone else.
REMEMBER ONE APPOINTMENT, ONE PERSON, ONE PROBLEM!
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
If the practice has your current mobile number on record you will receive an appointment reminder via text message. You will also be able to cancel your appointment via text message. Please note: the text messaging service is an automated service and is NOT manned by a member of staff.
If you wish to cancel your appointment, please text the word CANCEL only. The system has been set to only recognize this word. The message will fail if you start your text with any other word e.g. ‘please cancel’
Ensure you cancel your appointment no later than 30 minutes before the appointment time. Unfortunately the system may not cancel the appointment if you do not allow this amount of time. If you wish to cancel your appointment after this time, please contact us via the telephone.
Please ensure that your personal details are kept up to date for our records. If any of your details change please tell us straightaway, as we may need to contact you urgently.
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