GOVERNMENT WEBSITE - COVID-19 INFORMATION
FACE COVERING EXEMPTION
We understand that the general public may be anxious about the wearing of face coverings/masks; however, GPs are not contractually obliged, or in a position, to provide exemption letters or certificates for patients who believe they should be exempt from wearing a face covering.
The guidance suggests there is no requirement for the public to provide evidence, medical or otherwise, for exemption therefore a self declaration from the individual should be sufficient.
For more information please visit the GOV.UK website for further information on the use of face coverings:
TEST AND TRACE
Follow the link for information regarding Test and Trace and how it works:
GOVERNMENT'S SHIELDING POLICY
Click HERE to self-identify with the Government's shielding policy.
Click HERE for frequently asked questions regarding the Government's shielding policy.
Please use the following links to keep up to date with national and local information on the coronavirus:
Information regarding self-isolation and your wellbeing:
We will not issue repeat prescriptions for items that are not yet required. Please order your repeat prescriptions as you would do normally.
ELECTRONIC PRESCRIPTIONS (ePS)
We are moving to electronic prescriptions with immediate effect. Some patients will have received a text message asking you to reply with your nominated pharmacy. Please reply to that text as soon as possible if you have not already done so.
If you collect a prescription in person, you will be asked to nominate a pharmacy for future medications.
If you are not aware of informing the surgery of a nominated pharmacy for electronic prescriptions, please telephone the surgery and speak with a member of the admin team.
Please click HERE for further information on electronic prescriptions.
DELIVERING MEDICINES TO PATIENTS
Pharmacies are receiving an increase in the number of requests for delivery of medicines due to the COVID-19 pandemic. Please only request delivery of medicines if you have no other option. This will help ensure that pharmacies have the ability to deliver to those who are in need.
FACE TO FACE CONTACTS/ TELEPHONE TRIAGE
All new appointment bookings with a GP will be for a telephone consultation in the first instance.
Depending on the nature of your appointment you may be asked to attend the surgery if clinically safe to do so. Please do not attend the surgery for an appointment unless you have specifically been asked to do so by a clinician.
If you are asked to attend the surgery please following the guidance below:
- do not enter the surgery more than 5 minutes before your appointment
- wear a face covering
- use the hand gel provided in the entrance
- press the buzzer to the right of inner doors and wait to be let in
Many thanks for your continued support and co-operation.
Following advice from NHS England we have currently suspended online booking appointments. Please ring the surgery to make an appointment or to book a telephone consultation. Thank you.