TEST AND TRACE
Follow the link for information regarding Test and Trace and how it works:
GOVERNMENT'S SHIELDING POLICY
Click HERE to self-identify with the Government's shielding policy.
Click HERE for frequently asked questions regarding the Government's shielding policy.
Please use the following links to keep up to date with national and local information on the coronavirus:
Information regarding self-isolation and your wellbeing:
We will not issue repeat prescriptions for items that are not yet required. Please order your repeat prescriptions as you would do normally.
ELECTRONIC PRESCRIPTIONS (ePS)
We are moving to electronic prescriptions with immediate effect. Some patients will have received a text message asking you to reply with your nominated pharmacy. Please reply to that text as soon as possible if you have not already done so.
If you collect a prescription in person, you will be asked to nominate a pharmacy for future medications.
If you are not aware of informing the surgery of a nominated pharmacy for electronic prescriptions, please telephone the surgery and speak with a member of the admin team.
Please click HERE for further information on electronic prescriptions.
DELIVERING MEDICINES TO PATIENTS
Pharmacies are receiving an increase in the number of requests for delivery of medicines due to the COVID-19 pandemic. Please only request delivery of medicines if you have no other option. This will help ensure that pharmacies have the ability to deliver to those who are in need.
FACE TO FACE CONTACTS/ TELEPHONE TRIAGE
In line with national and regional guidelines, all new appointment bookings will be for a telephone triage/consultation with the relevant clinician in the first instance.
All patients with existing appointments will receive a telephone triage call before attending the surgery. If you do not receive a telephone call either before or during the morning/ afternoon of your appointment, please telephone the surgery - it may be that we need to update your contact details.
Depending on the nature of your appointment you may be asked to attend the surgery if clinically safe to do so. Please do not attend the surgery for an appointment unless you have specifically been asked to do so by a clinician.
Following advice from NHS England we have currently suspended online booking appointments. Please ring the surgery to make an appointment or to book a telephone consultation. Thank you.